THE INFORMATION WE MAY COLLECT
We may collect and process the following types of personal information:
- Personal contact details such as name, title, address, email address and telephone number as part of orders & account signup.
- Details of purchases and transactions
- Information submitted as part of a survey
- Records of correspondence with you by telephone, email, live chat, social media or otherwise
- Details of your visits to the website, and information about how your device has interacted with our website, including search and browsing history, the pages accessed and links clicked
- Information collected automatically from your device, including IP address, device type, operating system, unique device identification numbers, browser-type, broad geographic location (e.g. country or city-level location) and other technical information
HOW YOUR DATA IS COLLECTED
We collect data from you when you register an account with us, subscribe to marketing communications from us, submit inquiries to us and/or purchase from us. We also collect information that you provide voluntarily to our customer services team, whether in writing, by telephone, email or live chat.
We also collect some information automatically using cookies to improve the shopping experience. By using our website you agree that we can place these types of cookies on your device and access them when you visit the site in the future.
USE OF DATA & INFORMATION
We may collect, hold, use and disclose information for the following purposes and personal information will not be further processed in a manner that is incompatible with these purposes:
- To enable you to customize or personalize your experience of our website
- To process any transactional or ongoing payments
- To fulfill any orders placed with us
- To process refunds
- To create an account for you
- To contact and communicate with you
- For analytics, market research, and business development, including to operate and improve our website, associated applications and associated social media platforms
- To send you marketing communications such as newsletters and catalogs or provide you with information about our products, offers or services that you request from us, or which we believe may be of interest you. (Please note you can opt out of these at any time: please see ‘Your rights in connection with your data’)
- To store information about your preferences to allow us to customize our website and marketing communications according to your interests
- For internal record keeping and administrative purposes
- To notify you about changes to our service
- To obtain and analyze your feedback as part of customer surveys
- To handle any disputes which we may have with you
- to comply with our legal obligations and resolve any disputes that we may have.
HOW WE SECURE YOUR DATA
We have put in place the necessary and appropriate safeguards and access controls to ensure the security, integrity, and privacy of the information you provide us with. Our website uses a Secure Socket Layer (SSL) encryption which encrypts your information to protect it from unauthorized use.
No payment details are stored on our website. we receive encrypted information needed to verify and authorize your payment and to process your order.